Hotel Operations Data Analyst
4 days ago
Highgate Hotels is a leader in the hospitality industry, and we're looking for a talented Hotel Operations Data Analyst to join our team. As a key member of the Data Services team, you will play a critical role in analyzing and interpreting data to inform business decisions and drive growth.
The ideal candidate will have a strong analytical background and excellent communication skills. You will work closely with the Data Services team to manage and analyze data related to hotel operations, including booking patterns, customer feedback, and operational metrics.
Salary: $20/hr for a 40-hour week, 10 weeks
Responsibilities:
- Data Management & Reporting: Assist with data collection, cleansing, and validation; develop, update, and streamline dashboards and reports; ensure data consistency across various systems.
- Data Analysis: Use data visualization tools (e.g., Power BI) to create clear and actionable insights; support predictive analytics projects to forecast demand, enhance inventory management, and optimize pricing strategies.
- Cross-Functional Collaboration: Collaborate with marketing, operations, finance, and revenue management teams to understand data needs and gather requirements; assist in training hotel staff on data tools and interpreting data insights for operational efficiency.
- Data Security & Compliance: Ensure data handling procedures comply with relevant privacy laws and corporate policies; monitor data access, security protocols, and adherence to best practices.
Qualifications:
- Enrolled in Bachelor's or Master's program in Data Science, Computer Science, Statistics, Hospitality Management, or a related field.
- Minimum Junior status.
- Proficient in SQL and familiar with data visualization tools (Tableau, Power BI).
- Basic understanding of Excel, Python, or R for data manipulation.
- Knowledge of database management and data warehouse concepts.
- Detail-oriented, analytical mindset, and strong problem-solving skills.
- Ability to communicate complex data insights to non-technical stakeholders.
- Ability to multi-task in a high-paced environment.
- Demonstrated communication, interpersonal, and teamwork skills.
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