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Administrative Support Specialist

1 week ago


Upper Marlboro, Maryland, United States H&R Block Full time

In this role as an Administrative Assistant/Secretary, you will be responsible for providing top-notch support to H&R Block's clients. Your goal will be to deliver exceptional service, exceeding client expectations at every turn.

Key Responsibilities
  1. Establish a rapport with clients through effective phone etiquette and greetings, setting the tone for a positive experience.
  2. Utilize your analytical skills to MATCH CLIENTS WITH THE MOST SUITABLE TAX PROFESSIONALS FOR THEIR SPECIFIC NEEDS, taking into account individual requirements and preferences.
  3. Manage client schedules efficiently, scheduling appointments at times that suit clients best.
  4. Oversee client departures, ensuring that all their needs are met before they leave the office.
  5. Collaborate with colleagues to maintain a clean and organized workspace, promoting a productive environment for everyone.
Requirements

We seek candidates who possess excellent communication skills, can handle multiple tasks simultaneously, and have a keen eye for detail. These qualities are vital for success in this role.

Benefits

This position offers a comprehensive compensation package, including a salary range of $35,000 - $45,000 per year, and other perks that support your career development and overall well-being.