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Room Service Attendant

2 months ago


Linthicum Heights Maryland, United States Westin Baltimore Full time

About Us:


Welcome to the Westin Baltimore Washington Airport, a tranquil retreat situated conveniently between Baltimore and Washington, D.C. Our hotel provides a peaceful escape while offering easy access to the vibrant attractions of both cities.

At HEI, we recognize that our achievements are rooted in our people.

We take pride in cultivating a culture that prioritizes our employees, acknowledging that they are our greatest asset.

Our team is devoted to delivering outstanding service and crafting unforgettable experiences for every guest.

We are dedicated to promoting a diverse and inclusive workplace where every team member is appreciated and empowered to realize their full potential.


From the moment you become part of Westin Baltimore, you enter a supportive and inclusive community that values your unique skills and perspectives.

We are committed to equipping our employees with the resources, training, and opportunities necessary for their personal and professional growth.

Our commitment to our employees extends beyond the workplace.

We provide a variety of benefits and programs to support our employees' well-being, both personally and professionally, including paid parental leave, emergency childcare and adult care discounts, and wellness initiatives focusing on mental health awareness.


Become a part of the Westin Baltimore and contribute to a team that is passionate about hospitality and making a positive impact on our guests and community, where your contributions are valued, your voice is heard, and your success is our top priority.


Don't meet every single requirement of this job? Studies indicate that women and people of color are less likely to apply for positions unless they meet every qualification.

At HEI, we are committed to fostering a diverse and inclusive workplace, so if you're enthusiastic about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still submit your information.

You may be the ideal candidate for this or other roles within our organization.

We value U.S. military experience and invite all qualified military candidates to apply.

Overview:
Ensure the facility is maintained to provide a safe and clean environment for hotel guests, associates, and vendors.

Responsibilities:
Restock linen closets with amenities and supplies for room attendants; may involve delivering supplies directly to room attendants.

Remove soiled linen and trash from room attendant carts.

Clean and remove stains from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.

Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.

Flip mattresses and relocate furniture as directed by supervisor.

Adhere to attendance policies and be available to work regularly.

Perform any other job-related duties as assigned.

Qualifications:
Previous hotel experience preferred.

Self-motivated individual with a balanced demeanor.

Maintain a professional appearance and conduct at all times.

Ability to communicate effectively with guests.

Must be willing to assist co-workers with their job responsibilities and be a team player.


Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods with or without reasonable accommodations.

Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.

Ability to understand and follow instructions from supervisor.

Strong verbal and written communication skills. Ability to adapt communication style to suit various audiences, such as effectively communicating with supervisors, coworkers, and the public.

Benefits:
HEI Hotels and Resorts is dedicated to providing a comprehensive benefits program that offers choices for your physical, mental, and financial wellness, creating value in your most important investment - you.


For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, as well as Vision insurance programs through EyeMed.

Our Vacation, Sick, and Paid Time Off programs are available for you to recharge. HEI also provides pet insurance through the ASPCA.

For your financial wellness, HEI offers a wide array of coverage, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans.

Our 401(k) Savings Plan with matching contributions, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as your employer of choice.

Specific details and eligibility of these programs vary by location and employment status.


Work today, get paid today. We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.