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Healthcare Customer Service Specialist

2 months ago


Brandon, South Dakota, United States Avera Health Full time

Position Overview: Patient Services Representative

The Patient Services Representative (PSR) plays a crucial role in enhancing patient experiences within our healthcare organization.

  • Respond to incoming inquiries and warmly welcome patients.
  • Maintain and update patient records and insurance details in our database.
  • Confirm and validate health insurance coverage.
  • Process co-payments efficiently.
  • Provide clear explanations of services available to patients.

About Avera Health: Avera Health is committed to delivering exceptional healthcare services to the community, ensuring that every patient receives the attention and care they deserve.