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Healthcare Customer Service Specialist
2 months ago
Position Overview: Patient Services Representative
The Patient Services Representative (PSR) plays a crucial role in enhancing patient experiences within our healthcare organization.
- Respond to incoming inquiries and warmly welcome patients.
- Maintain and update patient records and insurance details in our database.
- Confirm and validate health insurance coverage.
- Process co-payments efficiently.
- Provide clear explanations of services available to patients.
About Avera Health: Avera Health is committed to delivering exceptional healthcare services to the community, ensuring that every patient receives the attention and care they deserve.