Insurance Customer Service Expert
3 weeks ago
Job Title: Insurance Customer Service Expert
Company OverviewTodd Vanyo - State Farm Agent is a dynamic and growing organization seeking a qualified professional to join their team as an Insurance Customer Service Expert. This role offers excellent opportunities for growth and development in a fast-paced environment.
Salary and BenefitsThe successful candidate will receive hourly pay, valuable experience, and growth potential/opportunity for advancement within the agency. Estimated salary: $18-$22 per hour based on location.
Job DescriptionResponsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Key Qualifications:
- Excellent interpersonal skills.
- Excellent communication skills – written, verbal, and listening.
- Self-motivated.
- Detail-oriented.
- Proactive in problem-solving.
- Dedicated to customer service.
- Ability to work in a team environment.
- Ability to effectively relate to a customer.
- Property and Casualty license (must be able to obtain).
- Life and Health license (must be able to obtain).
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