Retail Experience Specialist

5 days ago


Schiller Park, Illinois, United States A Plus Marketing Group Inc. Full time
About Us
A Plus Marketing Group Inc. is a leading marketing firm in Chicago, specializing in producing direct and engaging service campaigns. Our mission is to deliver exceptional customer experiences and drive business growth through innovative marketing strategies. As a Retail Customer Service Representative, you will be part of a talented team dedicated to providing top-notch service to our clients.

We are looking for a highly skilled professional who can effectively communicate with customers, address their inquiries and concerns, and provide personalized solutions to meet their needs. In this role, you will be responsible for engaging directly with potential customers, managing customer inquiries and complaints, suggesting product solutions, gathering and evaluating customer information, collaborating with the team to achieve collective goals, and staying updated on our product offerings.

To succeed in this role, you will need at least 1-2 years of experience in a customer service, sales, or applicable role involving direct customer contact, a high school diploma or equivalent, and a bachelor's degree in business administration, marketing, or communications. A positive mentality and solution-focused attitude, as well as excellent verbal and interpersonal skills with a high degree of professionalism, are essential for this position. The estimated salary for this role is approximately $45,000-$60,000 per year, depending on experience and qualifications. We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.

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