Front Counter Associate

7 days ago


Costa Mesa, California, United States Canon USA & Affiliates Full time

About the Opportunity

We are looking for a Front Counter Associate to join our team at the Costa Mesa, CA factory service center. This role will be responsible for creating repair estimates, processing, and arranging for shipping of completed repairs via USPS and FedEx.

Key Responsibilities:

  • Create repair estimates, process, and arrange for shipping of completed repairs via USPS and FedEx
  • Deliver completed repairs to customers picking them up from our walk-in service facility
  • Investigate escalations, inquiries/complaints and respond/resolve accordingly

About You:

The successful candidate will have typically general education or vocational training plus min. 3 - 12 months of customer service and/or retail experience. They must demonstrate the ability to work well with a team and manage multiple assignments in a fast-paced environment.

Our Culture:

  • A commitment to social and environmental responsibility

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