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Restaurant Operations Manager

2 months ago

Troy, Ohio, United States Chick-fil-A Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Chick-fil-A. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Shift Management: Supervise and coordinate the activities of our team members during their shifts, ensuring that all tasks are completed efficiently and effectively.
  • Customer Service: Provide exceptional customer service, ensuring that every guest has an outstanding experience in our restaurant.
  • Team Leadership: Lead and motivate our team members, providing guidance, feedback, and coaching to help them achieve their full potential.
  • Inventory Management: Manage inventory levels, ensuring that we have the necessary supplies to meet customer demand.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of our restaurant operations, including food preparation, presentation, and cleanliness.
  • Problem-Solving: Identify and resolve any issues that may arise during shifts, ensuring that our customers receive the best possible experience.
Requirements
  • Leadership Experience: Previous experience in a leadership role, preferably in a fast-paced restaurant environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, customers, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and make sound decisions in a fast-paced environment.
  • Teamwork: Ability to work effectively as part of a team, supporting and motivating colleagues to achieve our goals.
What We Offer
  • Competitive Pay: A competitive salary and benefits package, including opportunities for career advancement.
  • Leadership Development: Ongoing training and development opportunities to help you grow your leadership skills and advance your career.
  • Collaborative Work Environment: A supportive and collaborative work environment, with a focus on teamwork and mutual respect.