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Retail Sales Associate

2 months ago


Palatine, Illinois, United States Ross Stores Full time
Job Summary

The Retail Associate is a vital member of our team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our company, interacting with customers, answering questions, and providing assistance with purchases.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, adhering to company standards and best practices.
  • Process transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Assist with visual merchandising, including setting up displays and maintaining store appearance.
  • Participate in inventory management, including receiving and processing shipments, and maintaining accurate inventory levels.
  • Collaborate with colleagues to achieve sales goals and meet customer needs.
  • Stay up-to-date on company policies, procedures, and product knowledge to provide informed and helpful service to customers.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer

As a Retail Associate at Ross Stores, you will enjoy a competitive salary, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.