Branch Banking Lead

5 days ago


Queens, New York, United States Disability Solutions Full time

Job Overview

The Branch Banking Lead - Client Experience is a critical role that requires a strong focus on delivering exceptional client experiences and driving business growth. As a leader in this role, you will be responsible for developing and executing strategies to improve client engagement and satisfaction, while also supporting team efforts to achieve growth targets.

About Your Skills and Qualifications

To succeed in this role, you should have 3+ years of overall branch sales experience and a strong track record of delivering results in a fast-paced environment. You should also possess excellent communication and leadership skills, as well as the ability to travel between assigned branches.

Key Responsibilities

  • Client Experience: Develop and execute strategies to improve client engagement and satisfaction.
  • Sales Leadership and Coaching: Deliver and execute development opportunities to drive awareness, consideration, and engagement with the bank in your community.
  • Risk Management: Identify and mitigate reputational, regulatory, employee, and client risks by helping team members understand and adhere to all applicable bank policies and regulations.
  • Administrative: Assist the Operations Leader with talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and ensuring all staff comply with compliance requirements.

About Our Salary and Benefits

We offer a competitive salary range of $23.73-$30.26-$36.78 per hour, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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