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Retail Sales and Customer Support Specialist
2 weeks ago
We are seeking a highly skilled and customer-focused individual to join our retail team as a Retail Sales and Customer Support Specialist. This role involves providing exceptional customer service and support in a fast-paced retail environment. If you have a passion for sales and customer service, we encourage you to apply for this exciting opportunity
Salary Range: $42,000 - $62,000 per year (based on experience)
About the Job:
This role involves working closely with customers to determine their needs and recommend products and solutions. As a Retail Sales and Customer Support Specialist, you will be responsible for ensuring high levels of customer satisfaction through excellent sales service, building productive relationships with wholesale and retail customers, and achieving sales goals. Your excellent communication skills and product knowledge will enable you to build strong relationships with customers and drive sales growth.
Responsibilities:
* Assist customers in person and over the phone by determining needs and presenting appropriate products and services
* Build productive trust relationships with wholesale and retail customers
* Process sales transactions accurately and consistently
* Follow and achieve sales goals on a monthly, quarterly, and yearly basis
* Maintain precise work order files and formulas
Requirements:
* High school diploma or equivalent required; bachelor's degree preferred
* At least one year of experience in sales, customer service, or a related field
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet sales targets
Preferred Qualifications:
* Valid driver's license and ability to operate a vehicle safely
* Previous experience selling paint and paint-related products
* Ability to read, write, comprehend, and communicate in more than one language