Automotive Parts Specialist

3 weeks ago


San Diego, California, United States Sunroad Automotive Full time

About the Role



Join Sunroad Enterprises, a leading diversified holding company based in San Diego, as an Automotive Parts Specialist at Kearny Mesa Ford/Kia. As a key member of our team, you will play a vital role in assisting Service Technicians, Service Advisors, and customers in selecting required parts in a friendly, professional, and efficient manner.



This is a non-exempt position that requires a high level of customer service skills, organizational abilities, and technical knowledge of automotive parts. If you are a motivated and detail-oriented individual with a passion for the automotive industry, we encourage you to apply.



Responsibilities




  • Assist Customers and Service Teams
  • Work closely with service advisors and technicians to get the right part for the customer
  • Monitor current and upcoming recalls and TSBs (Technical Service Bulletins) to fill all customers' needs
  • Fulfill orders from stock or locate out-of-stock parts from outside sources and submit special orders
  • Dispatch our parts drivers and work closely with our warehouse coordinator to ensure all parts are picked correctly and delivered to our customers in a timely manner
  • Communicate with the parts managers on all shortages, damage exchanges, and returns to avoid obsolescence
  • Collect from wholesale customers past due accounts by working closely with the parts manager and monitoring the AR schedule on a weekly basis
  • Monitor wholesale customers' performance, sales, and returns to make the necessary discount adjustments
  • Ensure all returns and damages are handled correctly by following up with the parts manager and warehouse coordinators
  • Follow up on back-ordered parts, verify will-call and back-order parts and returns to vendors, or stock items that are not picked up or required
  • Maintain accurate records of all parts orders, invoices, estimates, and special order parts


The Ideal Candidate




  • Two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility
  • High school diploma or equivalent
  • Ability to lift up 15 pounds
  • Ability to perform all essential functions of the job description
  • Knowledge of CDK/Dayforce
  • Proficient with inventory systems
  • Excellent verbal and written communication skills, coupled with strong organizational abilities
  • Advanced understanding of automotive parts and mechanical systems
  • Basic mathematical skills to develop and maintain invoices and inventories
  • Proficient with Microsoft Office Suite or related software programs


What We Offer




  • Competitive salary: $55,000 - $65,000 per year
  • Medical, dental, and vision plans
  • Health savings accounts (HSA)
  • Flexible spending accounts (FSA)
  • Paid holidays and vacation
  • Short and long-term disability
  • Company-sponsored life insurance
  • 401(k) retirement plan
  • Vehicle purchase, service, and parts discounts
  • Employee assistance plans (EAP)
  • Maderas Golf Club discounts
  • Equal employment opportunities and affirmative action employer
  • Affirmative action to provide reasonable accommodations to qualified individuals with disabilities


About Sunroad Enterprises



Sunroad Enterprises is a diversified holding company based in San Diego, founded in 1977. Our company consists of three distinct divisions: Automotive, Real Estate, and Maderas Golf. We have successful ventures across multiple countries and bring a strategic focus to seeing developments come to life.



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