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Visual Merchandising Specialist

2 months ago


Universal City, California, United States Amazing Pictures Full time
Job Summary

The Photographer/Sales Associate is a key member of the Amazing Pictures team, responsible for delivering exceptional customer service and sales experiences to our guests. This role requires a unique blend of sales, customer service, and photography skills, with a focus on creating a fun and engaging environment for our customers.

Key Responsibilities
  1. Sales and Customer Service: Provide top-notch customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  2. Product Promotion: Entice customers to explore our products, highlighting the unique features and benefits of our photography services.
  3. Payment Processing: Collect payments for purchases, following company procedures for checks and credit card authorizations.
  4. Refunds and Exchanges: Assist customers with refunds and exchanges, using tact and diplomacy to resolve any issues.
  5. Photography Services: Take high-quality photos using proper techniques and methods, processing them correctly and efficiently.
  6. Store Operations: Maintain a clean and attractive store environment, working with other employees as a team to achieve this goal.
  7. Inventory Management: Assist with inventory management, including receiving and stocking merchandise, and performing routine maintenance and upkeep of equipment.
Environmental Demands

This role requires working in a fast-paced, dynamic environment with frequent customer interactions. The store environment may be noisy, and outdoor locations may be subject to extreme temperatures, humidity, and noise levels.

Physical Requirements

This position requires standing and walking for long periods, frequent walking up and down stairs, reaching, bending, stooping, twisting, kneeling, and carrying a camera attached to a neck strap weighing approximately two pounds. The ability to lift boxes of supplies up to 25 pounds with assistance is also required.

Requirements

To succeed in this role, you will need:

  • Excellent Communication Skills: Strong oral and written communication skills, with the ability to project your voice over a crowd.
  • Conflict Resolution Skills: Ability to resolve conflicts and issues in a professional and courteous manner.
  • Teamwork: Willingness to work collaboratively with other employees to achieve team goals.
  • Flexibility: Ability to work flexible hours as needed, including evenings and weekends.