Mainframe Operations Specialist

3 days ago


Downey, California, United States CodeForce Full time
Job Description

The IT Production Support Assistant works under the direction of a team lead or section manager to support production applications running in mainframe and midrange computing environments. This role involves supporting production jobs running in mainframe and mid-range server environments, including job creation and scheduling, job execution, monitoring and troubleshooting of job issues.

This position supports mainframe COBOL applications using the County's source code storage and compilation tool to promote program packages and members, as requested by application developers. The IT Production Support Assistant may work in a paired programming environment for knowledge sharing and training purposes, reviews and submits procedural documentation, and participates in team presentations to help build team skills expertise.

The IT Production Support Assistant manages incident tickets using a tracking software application to update each incident or request with action taken / resolution. This role coordinates and/or controls the operation of the mainframe console, assignment of devices, reply to operator messages, and the operation of input and output devices by executing jobs according to predefined schedules, complying with and enforcing computer operation standards.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications.



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