Route Service Delivery Specialist

4 days ago


Holland, Michigan, United States WM Uniform and Linen Full time
Job Overview

At WM Uniform and Linen, we're seeking a motivated and detail-oriented Route Service Representative to join our team. As a key member of our logistics team, you will be responsible for delivering new/clean products and picking up used products daily in our company truck. Your primary focus will be on ensuring customer satisfaction by providing exceptional service, managing inventory levels, and communicating effectively with customers.

Salary: $55,000 - $70,000 annually (base salary + commission)

Key Responsibilities
  • Execute delivery of new/clean products and pick up of used products daily in company truck
  • Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
  • Customer focused; shows ability to create and demonstrate value to the customer
  • Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
  • Actively drive customer retention and increase route revenue by expanding customer relationships
  • Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).

Benefits

  • Typically, a four-day work week – Monday – Thursday
  • Comprehensive training programs and mentorship opportunities
  • Robust onboarding process and ongoing professional development opportunities
  • A supportive culture that values your ideas, fosters innovation, and encourages personal and professional growth


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