Retail Operations Manager

2 months ago


Dawsonville, Georgia, United States Amicalola Falls State Park & Lodge Full time
Job Overview

Amicalola Falls State Park & Lodge is seeking a highly skilled Retail Supervisor to oversee store operations and provide exceptional customer service. Reporting directly to the Visitor Center manager, this role will be responsible for managing a team, maintaining inventory levels, and contributing to sales targets.

Key Responsibilities
  • Assist in supervising and training retail staff to deliver outstanding customer service and sales performance.
  • Participate in monthly inventory counting and monitoring to ensure accurate stock levels.
  • Collaborate with the Visitor Center Manager to place orders and maintain a well-stocked store.
  • Contribute to merchandising and maintaining a visually appealing store appearance.
  • Ensure compliance with company policies and procedures.
Requirements
  • High school diploma or equivalent.
  • Proven experience in a retail or customer service environment.
  • Strong leadership and communication skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Knowledge of inventory management and basic accounting principles.
Preferred Skills
  • Ability to multitask and work in a fast-paced environment.
  • Problem-solving skills and ability to make decisions under pressure.
  • Proficiency in Microsoft Office and Point of Sale (POS) systems.
  • A positive attitude and strong work ethic.


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