Customer Service Representative
1 week ago
Burlington Stores, Inc. is a rapidly growing brand with a strong commitment to workplace diversity. Our store teams work hard and have fun together, making a difference in the lives of customers, colleagues, and the communities where we live and work. As a Store Associate in our Greendale location, you will be an integral part of our team, providing exceptional customer service and contributing to a secure shopping environment.
**Job Summary**
The Shortage Control Associate (SCA) position is a critical role that requires a high level of discipline, awareness of surroundings, and commitment to safety and security standards. You will be responsible for maintaining a professional appearance, standing positioned at the front of the store, and greeting every customer entering or exiting the store with a warm smile and a loud, friendly greeting. This position requires excellent communication skills with customers and co-workers, as well as the ability to review, analyze and comprehend business trends.
**Responsibilities**
- Maintain a professional appearance at all times
- Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting
- Create a secure environment and reduce opportunities for theft
**Requirements**
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations preferred
- Ability to stand and walk for extended periods of time and to visually monitor store environment
- Ability to maintain confidentiality required
- Ability to review, analyze and comprehend business trends
- Excellent communication skills with customers and co-workers
**Salary**
$12.50 per hour
**Work Environment**
Burlington Stores, Inc., Greendale location
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