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Retail Sales Associate

2 months ago

Richmond, Virginia, United States Batteries Plus Bulbs Full time

Batteries Plus Bulbs: A Career Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate/Customer Service Representative at our Richmond, VA location.

About the Role

As a Retail Sales Associate/Customer Service Representative, you will be responsible for providing exceptional customer service, selling products, and performing device repair and technical duties. You will work closely with our team to ensure that our customers receive the best possible experience.

Responsibilities

  • Provide exceptional customer service and respond to customer inquiries
  • Sell products and services to customers
  • Perform device repair and technical duties, including replacing screens, batteries, and other components on smart phones and tablets
  • Key cutting and reprogramming of key fob remotes
  • Work collaboratively with the team to achieve sales and customer service goals

Requirements

  • High school diploma or equivalent and 6 months prior work experience preferred
  • Customer service and sales oriented with high motivation
  • Ability to gain quick and solid understanding of company's electronic retail and cross-referencing system
  • Demonstrated technical skill and ability to work small parts and tools for phone repair and device repair
  • Excellent communication and interpersonal skills
  • Valid driver's license and clean driving record preferred
  • Ability to lift 50+ lbs

About Us

Batteries Plus Bulbs is the nation's largest and fastest-growing battery, light bulb, phone repair, and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus Bulbs, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores, or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust, and drive business, while nurturing our team and working to be experts in our fields.

Equal Opportunity Employer

Batteries Plus Bulbs is an equal opportunity employer and welcomes applications from diverse candidates.