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Club Experience Expert

3 weeks ago

San Diego, California, United States UFC Gym Full time
Job DescriptionThe Front Desk Representative at UFC Gym is responsible for providing exceptional customer service, managing administrative tasks, and contributing to the overall success of our clubs. This role requires a strong work ethic, excellent communication skills, and the ability to adapt to changing situations. If you're passionate about delivering outstanding customer experiences and working in a dynamic team environment, we encourage you to apply.

Main Responsibilities
  • Welcome members and guests warmly, setting the tone for a positive experience.
  • Manage multiple phone lines, responding promptly to calls and transfers.
  • Process transactions accurately, handling cash and providing change as needed.
  • Support sales efforts by promoting UFC Gym retail products to members.
  • Maintain a clean and organized workspace, adhering to health and safety standards.

Requirements and Qualifications

This role requires a high school diploma or equivalent, along with current CPR/AED certification. Previous customer service experience in the health club, retail, or hospitality industry is preferred. Basic computer skills and the ability to multitask are also essential.


Salary Information$48,000 - $65,000 per year, depending on location and qualifications.