Customer Support Representative

3 weeks ago


White House, United States Quality Resource Management Full time
Job Title: Customer Support Representative

We are seeking a highly motivated individual to join our Operations team as a part-time remote Customer Support Representative. This position offers flexible hours ranging from approximately 3-29 hours per week, allowing you to balance work and personal life.

The successful candidate will be responsible for providing exceptional customer service through prompt, accurate, and courteous responses to customer inquiries. They will also collect and document claim details, identify and resolve customer issues, and utilize call scripting to ensure consistency and efficiency in handling customer claims and inquiries.

At Quality Resource Management, LLC, we value teamwork, self-motivation, and continuous improvement. The ideal candidate will demonstrate these core values in their work. Bi-lingual skills in Spanish are preferred, but not required. Computer skills, including Microsoft Word and Excel, are essential. A high school diploma or GED is required, and 1-2 years of quality assurance experience is preferred.

The estimated salary for this position is $45,000 - $55,000 per year based on 20 hours of work per week, offering competitive compensation and opportunities for growth.

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