Seasonal Retail Sales Lead
3 weeks ago
Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With a strong focus on customer experience, we strive to create a unique and exceptional experience for our customers.
Key Responsibilities- Understand organizational objectives and make decisions in partnership with the Store Manager that align with Company priorities and values
- Enforce sales strategies, initiatives, and growth across all categories
- Productivity Management: hold self and sales team accountable for personal sales
- Act as a brand ambassador in the local market/mall to drive brand loyalty and business
- Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate
- Develop both individual and team product knowledge skills-Stay up-to-date on all current Squishable in store products
- Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empower others and encourage individual growth
- Two plus years of relevant supervisor experience in a high volume, fast paced, challenging and creative customer facing environment
- Passion for people A dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members
- Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
- Feedback is a gift Ability to receive and provide constructive feedback and recognition to every team member, to ensure we have an open and transparent culture of high-performance standards
- High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven
- Teams Win Has to be a team player who fosters a collaborative and engaged teamwork environment
- Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
- Proficient with Microsoft Office Suite or related software
- Ability to transport stock as may be required; lifting cartons up to 25 lb
We are an Equal Opportunity Employer and value, celebrate, and support diversity and inclusivity across our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets.
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