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Optical Care Specialist
1 month ago
As an Eye Care Advisor at EssilorLuxottica, you will play a vital role in delivering exceptional patient experiences and ensuring the highest quality optometric care. Your passion for sight and commitment to excellence will make you a valuable asset to our team.
Key Responsibilities
Greet customers promptly and provide a warm welcome
Explain all required paperwork, tests, products, and services with clarity and patience
Review prescriptions and patient information carefully to identify special needs
Show courtesy and empathy to indecisive or difficult customers and patients
Perform work accurately and thoroughly despite time pressure and customer volume
Requirements
High school graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Strong communicator and listener
Problem-solving ability
Familiarity with cash register, computers, and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise
Preferred Qualifications
Previous experience in customer service, retail, and/or optical
Strong interpersonal skills
What We Offer
Competitive pay and bonus/commission plan
Comprehensive benefits package, including health care, retirement savings, and paid time off/vacation
Employee discounts and perks
EssilorLuxottica is an Equal Opportunity Employer
We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
