Pharmacy Assistant

3 days ago


Madison WI USA, United States SSM Health Full time
Job Summary

As a Pharmacy Technician at SSM Health, you will play a vital role in supporting our pharmacists in providing exceptional patient care. Under the supervision of a licensed pharmacist, you will be responsible for assisting with various tasks, including reviewing prescription orders, locating medications, preparing and packaging prescriptions, and reconciling claims.

Responsibilities
  • Fills prescriptions by retrieving the correct medication from inventory and assists in dispensing prescriptions by pouring liquids, mixing suspensions, and counting prefabricated dosage units.
  • Assists the pharmacist with entering prescription information into the electronic record and submits claims to insurance companies for payment.
  • Maintains electronic records related to patient profiles, insurance, and new, transferred, or discontinued prescriptions.
  • Bills insurance and/or customers for prescriptions and merchandise and resolves questions and/or insurance rejections through proper channels.
  • Maintains patient charges, payroll deductions, and monthly billing per local policy.
  • Operates the cash register or point of sale (POS) system and performs end-of-day balance per established procedures.
  • Follows all procedures for documenting and dispensing controlled substances and handles them in a manner that ensures accountability and security.
  • Assures medications are available for patients by assisting in inventory control, including ordering, checking in orders, stocking shelves, updating the computerized inventory system, rotating stock, processing recalls, and conducting routine inspections of all areas where drugs are stored in the pharmacy.
  • Assists in maintaining pharmacy records per regulatory standards, which may include filing prescriptions, invoices, signature and temperature logs, etc.
  • Provides customer service through greeting and acknowledging every customer, being knowledgeable of merchandise, and assisting customers within the pharmacy.
  • Provides excellent customer service to patients, other staff, and ancillary departments and maintains high standards of confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Works in a constant state of alertness and safe manner.
Requirements
  • High School diploma/GED or 10 years of work experience.
  • No experience required.
Physical Requirements
  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting, and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.
Professional Licenses and Certifications
  • Pharmacy Technician, Registered - Illinois Department of Financial and Professional Regulation (IDFPR).
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • Or
  • Certified Pharmacy Technician (ExCPT/CPhT) - National Healthcareer Association (NHA).


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