Retail Sales Associate
5 days ago
**Company Overview:**
Target is a leading retailer in America, committed to helping all families discover the joy of everyday life. With over 400,000 team members worldwide, we are a Fortune 50 company that values relationships, fuels growth opportunities, and succeeds as one team.
**Job Description:**
We are seeking a Guest Advocate to join our team. As a Guest Advocate, you will be responsible for delivering an exceptional guest experience by welcoming, thanking, and exceeding guest service expectations. This role involves communicating effectively, using positive language and attentive to guests' needs, and working independently and with a team.
**Key Responsibilities:**
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
- Create a welcoming experience by authentically greeting all guests.
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.
- Thank the guest in a genuine way and let them know we're happy they chose to shop at Target.
- Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Make the guest aware of current and upcoming brand launches, store activities and events.
- Speak to the benefits of the Target RedCard with every guest and assist them through the application process.
- Understand and show guests how to use Wallet and the other features and offerings within the Target App.
- Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
- Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures.
- Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests.
- Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
- Stock supplies during store open hours while being available for the guest.
**Required Skills and Qualifications:**
- Communicating effectively, using positive language and attentive to guests' needs.
- A welcoming and helpful attitude toward guests and other team members.
- Attention to detail while multi-tasking.
- The ability to adapt to evolving technology needs.
We offer competitive pay starting at $15.25 USD per hour. A flexible work schedule, including nights, weekends, and holidays, is required. Regular attendance is necessary. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to us for additional information.
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