Healthcare Coordinator

2 weeks ago


Akron, Ohio, United States Cleveland Clinic Full time

Cleveland Clinic Akron General, a world-renowned healthcare organization, is seeking an exceptional individual to join our team as a Healthcare Coordinator. This role offers a unique opportunity to provide top-notch customer service to patients, families, and caregivers while being part of a dynamic and supportive team. As a Healthcare Coordinator, you will be responsible for ensuring seamless patient experiences by performing administrative and clerical duties, maintaining effective communication, and conducting patient orientations.

The ideal candidate will possess strong interpersonal skills, critical thinking abilities, and a passion for delivering exceptional patient care. You will thrive in a fast-paced environment, collaborate with various departments, and contribute to the hospital's mission of providing world-class care. We offer competitive salaries, with this position estimated at $45,000 - $55,000 annually, depending on experience.

Responsibilities:

  • Provide excellent customer service to patients, families, and caregivers
  • Perform administrative and clerical duties, including data entry and filing
  • Maintain effective communication between patients, families, and healthcare teams
  • Conduct patient orientations and ensure patient needs are met
  • Assist with patient admissions, transfers, and discharges

Requirements:

  • High School Diploma or equivalent
  • Minimum one year of experience in a customer service-related role
  • Microsoft Office experience preferred


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