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Prosthetic and Orthotic Navigator

2 months ago

Los Angeles, California, United States UCLA Health Full time
Job Summary

This role acts as a navigator for patients requiring prosthetics and orthotics, ensuring seamless care coordination and efficient service delivery.

Key Responsibilities
  • Work with new and return patients to determine Durable Medical Equipment needs and gain authorizations
  • Register and schedule patients, providing estimates of services and advising on payor requirements
  • Collaborate with healthcare teams to ensure effective care coordination and communication
  • Utilize Electronic Medical Record System (EPIC) and other tools to manage patient information and workflows
  • Develop and maintain working knowledge of physical therapy, occupational therapy, and prosthetics and orthotics treatments and terminology
  • Stay up-to-date on payor billing requirements, CPT-4, HCPCS, and ICD-10 codes for Rehabilitation Services
Requirements
  • Working knowledge of Electronic Medical Record System (EPIC)
  • Proficiency in Word and Excel
  • Ability to work in distracting and pressured environments with flexibility, good concentration, and minimal supervision
  • Strong communication and interpersonal skills to effectively interact with patients and staff from diverse backgrounds
  • Ability to work independently and follow through on assignments with minimal direction
About UCLA Health

UCLA Health is an equal opportunity employer, committed to diversity and inclusion. We welcome individuals from all backgrounds and perspectives to join our team.