Internal IT Security Specialist

12 hours ago


Lanham, Maryland, United States Altumint Full time
Job Summary

We are seeking a highly skilled and experienced Internal IT Lead to join our team at Altumint. As a key member of our IT department, you will be responsible for leading the development and implementation of robust security protocols for our desktop environment, ensuring the safety and security of our company data and systems.

Key Responsibilities
  • Deliver exceptional first-line support, diagnosing and resolving intricate hardware and software issues for end-users.
  • Lead the development and implementation of Single Sign-On (SSO) to streamline user access and enhance security.
  • Manage and streamline PC imaging processes, ensuring standardized desktop configurations and efficient deployment.
  • Proactively monitor and troubleshoot system performance, identifying and resolving potential issues before they impact users.
  • Mentor a direct report and train on advanced troubleshooting techniques, fostering a culture of continuous learning and technical excellence.
  • Analyze desktop security posture, implementing and maintaining security protocols to safeguard company data and systems.
  • Ensure compliance with established desktop policies and procedures, providing guidance and training to users as needed.
  • Configure and troubleshoot Azure Active Directory (Azure AD) for seamless single sign-on (SSO) across applications.
  • Document technical solutions, procedures, and desktop policies to ensure knowledge transfer within the IT department.
  • Stay abreast of evolving security threats, desktop technologies, and best practices, continuously honing your technical expertise.
Requirements
  • Minimum 5 years of experience in desktop support or a related IT role, with a demonstrated focus on troubleshooting and security.
  • Bachelor's degree in Information Technology or a relevant field (or equivalent experience) preferred.
  • Demonstrated leadership skills in driving change, mentoring others, and fostering a collaborative environment within your team.
  • In-depth knowledge of Windows operating systems, desktop applications, networking principles, and advanced troubleshooting techniques.
  • Proven ability to diagnose and resolve complex software and hardware problems independently.
  • Strong understanding of desktop security best practices and the ability to implement security protocols.
  • Working knowledge of PC imaging tools and processes is essential.
  • Experience with implementing and managing SSO solutions is a plus. Familiarity with Azure AD is a particular asset.
  • Experience supporting conference technologies (e.g., video conferencing systems, presentation tools) is a plus.
About Altumint

Altumint is a leading provider of innovative public safety solutions, utilizing artificial intelligence to capture data on vehicles and people who break the law. We are committed to operating with discernment and offering world-class service to make cities and towns safer through our ongoing partnerships with community leaders and law enforcement.



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