Customer Service Representative

3 weeks ago


Lusby, Maryland, United States Giant Food Full time
About Giant Food

Giant Food is a leading grocery store chain with a rich history dating back over 80 years. With over 160 stores across the Mid-Atlantic region, we are committed to providing our customers with the best shopping experience possible.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks as needed.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Assist with receiving and stocking merchandise, as well as maintaining accurate inventory levels
  • Support sales efforts by engaging with customers, promoting products, and suggesting solutions to meet their needs
  • Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere
Why Work at Giant Food?

At Giant Food, we value our employees and offer a range of benefits and opportunities for growth and development. Some of the reasons why you'll love working with us include:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and supportive work environment
  • Discounts on store merchandise and services
  • A commitment to community involvement and giving back
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and customer service skills
  • Ability to work a flexible schedule, including weekends and holidays
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system


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