Insurance Service Specialist

2 weeks ago


Massillon, Ohio, United States AA Hammersmith Ins Inc Full time
Job Title: Commercial Insurance Customer Service Representative

Job Description:

At AA Hammersmith Ins Inc, we are seeking a highly skilled Commercial Insurance Customer Service Representative to join our team. As a key member of our office, you will be responsible for providing exceptional customer service to our clients while also assisting prospects with their inquiries.

The ideal candidate will possess excellent communication skills, be able to multitask, and have a positive attitude. If you are a driven and goal-oriented individual who is able to handle stressful situations, we encourage you to apply for this exciting opportunity.


Responsibilities:
  • Answer incoming phone calls and process customer payments.
  • Quoting of commercial insurance policies.
  • Process commercial insurance change requests and renewals.
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.

Requirements:
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
  • Active Property and Casualty license a plus.


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