Hotel Receptionist

3 weeks ago


Van Horn, Texas, United States Palette Hotels Full time
Job Title: Hotel Receptionist

We are seeking a friendly and efficient individual to join our team as a Hotel Receptionist. In this role, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and resolving any issues that may arise.

Salary: $38,000 - $58,000 per year

About the Role

As a Hotel Receptionist, you will be the first point of contact for our guests and will be responsible for creating a positive and memorable experience for them. You will work closely with other hotel staff to ensure that our guests receive excellent service and have a smooth and enjoyable stay.

Main Responsibilities:

  • Provide exceptional service to our guests, responding to their inquiries and resolving any issues that may arise.
  • Manage the front desk operations, including check-in and check-out processes, guest registration, and room assignments.
  • Work closely with other hotel staff to ensure that our guests receive excellent service and have a smooth and enjoyable stay.

Requirements:

  • Positive attitude and good communication skills.
  • Commitment to delivering a high level of customer service.
  • Excellent grooming standards.
  • Flexibility to respond to a range of different work situations.

Preferred Qualifications:

  • Two years of experience in a similar role.
  • Knowledge of the hospitality industry.
  • High level of IT proficiency.
  • Able to speak and understand Spanish.

About Palette Hotels

We are a boutique hotel chain that prides itself on providing exceptional service to our guests. We offer a competitive salary, outstanding health benefits, and extensive training and development programs. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.