Laboratory Supervisor

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Our team of outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables us to meet a broad range of patient needs.

Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

• Bachelor of Science Degree, Nationally Certified

• Supervise technical and non-technical laboratory personnel as well as daily operations in assigned areas/shifts to achieve organization and regulatory requirements.
• Supervise personnel, processes, service levels, regulatory compliance, and service levels in assigned areas.
• Functional areas of responsibility may include but are not limited to technical discipline areas in which department is licensed, specimen collection, specimen processing and specimen referral testing.
• Perform technical and non-technical duties in assigned areas of responsibility as required.

• Responsible for scheduling, productivity, and inventory for assigned shift(s).
• Assumes responsibility for adequate staffing. Adjusts schedules and workstations assignments as needed.
• Orients new employees, conduct in-services, ensure competency testing and annual safety training.
• Ensures that team members adhere to established policies and procedures.
• Ensures maintenance of accreditation and licensing requirements for laboratory.
• Assists Manager / Director with answering / complying to accreditation standards.
• Implements the laboratory safety program.
• Ensures that the laboratory follows all hospital safety goals.
• Performs and interprets diagnostic laboratory procedures.
• Reviews quality control programs, preventative maintenance, and patient records.
• Interacts with other departments, physicians, and team members to produce quality laboratory results for quality patient care.
• Remains current in technical skills and knowledge.
• Monitors and evaluates the activities and attendance of team members and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures.
• Fosters open communication by offering, encouraging, and accepting suggestions from team members regarding department operations.
• Provides technical supervisory coverage of the laboratory for equipment or reagent problems.
• Establishes and maintains all required records.
• Advises the manager/director of issues affecting the laboratory.
• Demonstrates proper decision making, effectively establish priorities for ongoing lab functions.
• Compiles statistics for the laboratory performance improvement program. Meets deadlines.
• Ensures that critical functions of the department are performed and documented including corrective action as needed.
• Oversees the quality control of the laboratory.
• Ensures that records are reviewed, and corrective action is documented.
• Unacceptable results are investigated, and corrective action documented.
• Implements the laboratory safety program.
• Ensures that the laboratory follows all hospital safety goals.
• Documents education, drills, and safety rounds.
• Ensures that team members are trained in computer downtime procedure, disaster preparedness, and safe work practices.
• Works with management to improve process found to be inadequate.
• Willing to perform bench work when the need arises to improve workflow and efficiency of the department.
• Motivates behavior, serves as a leader and mentor to others.
• Takes a leadership role to make changes in process happen.
• Maintains effective rapport with others and gains their cooperation toward achieving goals.
• Concurrently monitors employee and departmental performance to ensure adherence to policies and procedures, timelines, and regulatory requirements.
• Develops, implements, and monitors new policies and procedures as needed.
• Ensures that department team members attend all mandatory JMC/departmental in-services and meetings.
• Concurrently monitors resource utilization, including payroll, supplies and expenses, client volume and revenue variation reports, outpatient volume reports, mileage, and expense logs.
• Participates in MOR. Takes immediate action, as needed, to rectify problems.
• Completes and conducts performance evaluations for all team members under direct supervision after three months of employment and annually, in a timely manner.
• May be required to perform phlebotomy and cross train to other job duties and orient new team members.
• Performs other duties as assigned.