Customer Service and Retail Associate
6 days ago
At Michaels Stores, we're dedicated to fueling the joy of creativity for our customers. With over 1,300 locations across North America, we offer a wide range of products and services to inspire and empower makers of all ages and skill levels.
Job Overview: Customer Service and Retail AssociateWe're seeking a friendly and approachable Customer Service and Retail Associate to join our team. In this role, you'll play a key part in delivering an exceptional shopping experience to our customers, providing expert advice and support to help them find what they need.
- Engage with customers, answering questions and providing recommendations on products and services.
- Process transactions accurately and efficiently, handling cash and credit sales with precision.
- Contribute to visual merchandising and store displays, maintaining a visually appealing store environment.
- Participate in inventory management, receiving shipments, and processing returns.
Your main responsibilities will include:
- Delivering exceptional customer service, responding promptly to customer queries and concerns.
- Processing transactions accurately and efficiently, handling cash and credit sales with precision.
- Maintaining a clean and organized store environment, adhering to health and safety standards.
- Contributing to visual merchandising and store displays, maintaining a visually appealing store environment.
To succeed in this role, you should possess:
- Excellent communication and interpersonal skills.
- A strong work ethic and ability to multitask.
- Familiarity with retail operations and inventory management.
- Basic math skills and accuracy with handling cash and credit transactions.
- A willingness to learn and adapt to new processes and procedures.
As a valued member of our team, you'll enjoy a range of benefits, including:
- Competitive hourly wage.
- Ongoing training and development opportunities.
- Discounts on merchandise and services.
- A fun and supportive work environment.
Michaels Stores is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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