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Receptionist for Eye Care Services

2 months ago

Raleigh North Carolina, United States Raleigh Ophthalmology Full time

Company Overview

Raleigh Ophthalmology is a reputable medical practice with a committed team specializing in a variety of eye care services, including cornea, glaucoma, oculoplastics, pediatrics, and comprehensive eye care. With several office locations and a skilled workforce, we aim to deliver exceptional service and patient care.

Our emphasis is not only on patient care but also on nurturing a culture of teamwork and professional development among our staff.

Job Title: Front Desk Associate

Position Summary

The Front Desk Associate is essential in providing outstanding patient service, both in-person and via telephone. Key responsibilities include collecting accurate patient information, managing billing processes, scheduling appointments, and ensuring smooth office operations.

Responsibilities

  • Exhibit professionalism and provide excellent customer service
  • Confirm insurance details and manage financial transactions
  • Oversee patient intake procedures and appointment scheduling
  • Collaborate with clinical staff to improve the patient experience

Qualifications

Education:
High School Diploma or Equivalent Certificate

Required Skills:
Minimum of 2 years of experience in a healthcare environment
At least 2 years of experience with health insurance
Proficient computer skills with a typing speed of 30 WPM
Customer service-focused and organized
Strong interpersonal abilities
Quick learner and adept problem solver

Preferred Skills:
Familiarity with medical terminology

Company Benefits

We offer competitive benefits, including medical, dental, vision, 401k, and more. Additional perks include employee discounts, life insurance, disability coverage, and a supportive workplace.

EyeSouth Partners is committed to promoting diversity and inclusivity within the workplace.