Customer Service Ambassador

3 weeks ago


Reno, Nevada, United States Caesars Entertainment Full time

Job Overview

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We are seeking a highly skilled Customer Service Ambassador to join our team at Caesars Entertainment. As an Usher in the showroom, you will be responsible for providing exceptional guest experiences from the moment they arrive to the end of their visit.

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About the Role

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This is a fantastic opportunity to work in a fast-paced environment where no two days are ever the same. You will be part of a dynamic team that is passionate about delivering outstanding service to our guests.

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Your Key Responsibilities

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We are looking for someone who can:

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  • Greet customers and escort them to their respective tables and seats in the showroom;">
  • Handle and resolve any concerns or questions from customers in a professional and courteous manner;">
  • Satisfy guests by improving their seats when requested; ">
  • Reconcile ticket sales with accounting and beverage teams;">
  • Monitor cocktail servers to ensure seamless execution of events;">
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What We Offer

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We offer a competitive salary range of $45,000 - $55,000 per annum, depending on experience. Additionally, you will receive benefits such as health insurance, paid time off, and opportunities for career growth and development.

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Requirements

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To succeed in this role, you will need:

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  • A high school diploma or equivalent;">
  • Previous customer service experience in a similar environment;">
  • Excellent communication and interpersonal skills;">
  • Ability to work in a fast-paced environment and multitask effectively;">
  • Basic math skills and accuracy when handling cash transactions;">
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How to Apply

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If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website.



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