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Veterinary Care Specialist
2 months ago
Whitehaven Veterinary Center is seeking a dedicated and compassionate Patient Care Coordinator to join our team.
We are passionate about delivering exceptional client service and creating a positive experience for both pets and their owners.
Key Responsibilities- Pet Advocate: Be the champion for our furry patients, ensuring their needs are met and their well-being is prioritized.
- Client Education: Provide clear, compassionate communication to pet owners, helping them understand their pets' health needs and treatments.
- Experience Ownership: Create a warm, welcoming environment for pets and their parents, ensuring each visit is stress-free and positive.
- Service Improvement: Continuously seek out ways to enhance our services and the overall client experience.
- Community Engagement: Foster strong relationships with pet owners and the local community through events, social media, and educational outreach.
- A deep love and passion for animals.
- Exceptional communication skills with the ability to connect with both pets and their owners.
- A positive, proactive attitude and a commitment to providing outstanding customer service.
- Experience in the veterinary field or a strong desire to learn and grow within it.
- Creativity and enthusiasm for improving the client and pet experience.
- Career & Educational advancement opportunities.
- FSA and HSA options available.
- 401K starting on day 1 - Company 4% match.
- Medical, Dental, Vision Insurance for you & your family.
- Additional Insurances Available:
- Life Insurance AD&D.
- Short Term Disability Insurance.
- Long Term Disability Insurance.
- Critical Illness Insurance.
- Accidental Insurance.
- Discounts for your pets.
- Annual scrub allowance.
Includes five face-to-face visits with a counselor per issue, per rolling 12 months, without any cost to you. 24 hour access.
Get help with depression, anxiety, family issues, substance abuse and more.
Learn strategies such as mindfulness to manage stress, anger and improve focus.
Locate childcare, eldercare, summer camps, special needs services and relocation support.
Easy access to legal/financial experts and information.
Work through relationship problems, divorce, grief and other life transitions, build coping skills to manage life's challenges and gain control of your life.
Explore webinars, courses and articles on a variety of well-being topics.
Employees can take advantage of services like our Personalized Legal Center, Financial Fitness Center, and Mindfulness resources.
