Poker Supervisor

This role is responsible for the overall supervision of the Poker Room, ensuring that all games are dealt fairly and efficiently.

The ideal candidate will have a strong background in poker, with experience in training and developing new dealers.

Key responsibilities include:

• 
  
• Supervising and verifying the operation and conduct of designated game areas
  
• Ensuring games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer
  
• Supervising poker dealers and providing training to ensure proper procedure of casino rules and regulations
  
• Ensuring proper procedure of game rules and regulations
  
• Maintaining bank floats
  
• Reporting significant cash and cheque transactions
  
• Verifying issuance of credit after all necessary signatures are confirmed
  
• Tracking essential play and relaying all pertinent information
  
• Acting as role model and motivates subordinates to provide superior level of customer service to the guests
  
• Handling guests concerns quickly and efficiently within scope of authority
  
• Verbally informs Manager, as well as Surveillance of unnatural or irregular play
  
• Verbally informs Manager of disputes on game
  
• Knows and abides by IGC Regulations and company policies and procedures
  

This is a dynamic and fast-paced environment, and the ideal candidate will be able to multitask and work well under pressure.

Key qualifications include:

• 
  
• High school diploma or equivalent required
  
• Four (4) years Casino Operations experience (or an equivalent combination of education and/or work experience)
  
• Excellent math skills and the ability to multi-task
  
• Well-developed interpersonal skills
  
• Must be able to perform basic math calculations
  
• Must enjoy entertaining and communicating with the public
  

The work environment is a smoking establishment, and the ideal candidate will be able to work in a highly populated fast-paced and noisy environment.

Additional requirements include:

• 
  
• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission
  
• Must be able to qualify for and may be required to obtain and maintain an Indiana Horse Racing Commission License