Current jobs related to Technical Support Specialist for Mining Solutions - Elko, Nevada - IMDEX

  • Technical Specialist

    2 weeks ago

    Elko, Nevada, United States Sandvik Full time

    Job Title: Technical Specialist - Rock ToolsSandvik Mining & Rock Solutions is a leading global supplier of equipment, tools, services, and technical solutions for the mining industry.The Technical Specialist - Rock Tools is responsible for providing quality technical support and developing the technical competencies of customers and internal personnel.Key...

  • Technical Specialist

    2 weeks ago

    Elko, Nevada, United States Sandvik Full time

    Job Title: Technical Specialist - Rock ToolsSandvik Mining & Rock Solutions is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for providing quality technical support and developing the technical competencies of our customers and internal personnel.Key Responsibilities:Provide technical...

  • Technical Lead I, Surface Mining

    7 days ago

    Elko, Nevada, United States Barrick Gold Full time

    Job Title: Technical Lead I, Surface MiningAt Barrick Gold, we are seeking a highly skilled Technical Lead I, Surface Mining to join our team. This is an exciting opportunity to develop and communicate engineering plans, sequences, and priorities to operations and other stakeholders on site, ensuring plans are carried out safely and...

  • Technical Specialist

    2 weeks ago

    Elko, Nevada, United States Sandvik Full time

    Sandvik Mining & Rock Solutions is seeking a highly skilled Technical Specialist - Rock Tools to join their team.The ideal candidate will have a strong background in mechanical or mining engineering, with a minimum of 5 years of experience in technical support and training.Key Responsibilities:Provide technical training to the service network on proper...

  • Underground Mining Equipment Specialist

    1 week ago

    Elko, Nevada, United States Komatsu Full time

    Komatsu is a leading provider of innovative solutions for the construction, mining, and industrial markets. Our advanced IoT technologies and global service network enable us to maximize value for customers through enhanced safety, productivity, and performance.$5,000 signing bonus Competitive wages and benefits package Generous 401K plan and comprehensive...

  • Environmental Consultant Director, Mining and Energy

    1 week ago

    Elko, Nevada, United States Environmental Resources Management Full time

    Job Title: Consulting Director, Mining & EnergyERM is seeking a highly experienced Consulting Director, Mining & Energy to oversee permitting for mining clients throughout North America, with a particular focus on the Western US.This role will lead permitting and further team development for mining and may support energy facilities and other major capital...

  • Senior Mining Engineer

    3 weeks ago

    Elko, Nevada, United States Barrick Gold Full time

    Job Title: Technical Lead I, Surface MiningAre you a seasoned mining engineer looking for a challenging role in a dynamic and collaborative environment? We have an exciting opportunity for a Technical Lead I, Surface Mining at our Elko Business Office.The successful candidate will be responsible for developing and communicating engineering plans, sequences,...

  • Senior Mining Engineer

    4 weeks ago

    Elko, Nevada, United States Barrick Gold Full time

    Job Title: Technical Lead I, Surface MiningAt Barrick Gold, we are committed to creating a diverse environment and are proud to be an equal opportunity employer.About the RoleWe are seeking a highly skilled Technical Lead I, Surface Mining to join our team at the Elko Business Office. As a key member of our engineering group, you will be responsible for...

  • Consulting Director, Mining and Energy

    2 weeks ago

    Elko, Nevada, United States Environmental Resources Management Full time

    Job Title: Consulting Director, Mining and EnergyWe are seeking a highly experienced Consulting Director to lead our Mining and Energy team. As a key member of our Capital Projects Delivery team, you will be responsible for overseeing permitting for mining clients throughout North America, with a particular focus on the Western US.This role will involve...

  • Heavy Equipment Support Specialist

    1 week ago

    Elko, Nevada, United States Jordan Sitter Associates Full time

    Job SummaryWe are seeking a skilled Heavy Equipment Support Specialist to join our team at Jordan Sitter Associates. As a key member of our support team, you will provide technical assistance and support to our Mining/Construction operations, troubleshooting and diagnosing issues with Hitachi mining Electric Haul trucks.Key ResponsibilitiesAssist with...

  • Underground Mining Equipment Specialist

    4 weeks ago

    Elko, Nevada, United States Komatsu Full time

    Job OverviewKomatsu is a leading provider of innovative solutions for the construction, mining, and industrial markets. As a key player in the industry, we offer a comprehensive range of products and services that maximize value for our customers.Our team is seeking a highly skilled and experienced Underground Field Service Technician to join our ranks. This...

  • Mining Laborer

    4 weeks ago

    Elko, Nevada, United States Ledcor Group Full time

    Job Summary:You are a mining Laborer who takes pride in safe work practices. If you're a team player who ensures the well-being of others and lends a hand where needed, this position is ideal for you.We are committed to the long-term success and well-being of our employees. Our total rewards package is designed to provide compensation and benefits programs...

  • Mining Laborer

    4 weeks ago

    Elko, Nevada, United States Ledcor Group Full time

    Job SummaryYou are a mining Laborer who takes pride in safe work practices. If you're a team player who ensures the well-being of others and lends a hand where needed, this position is ideal for you.We are committed to the long-term success and well-being of our employees. Our total rewards package is designed to provide compensation and benefits programs...

  • Light Vehicle Mechanic

    1 week ago

    Elko, Nevada, United States Turner Mining Group Full time

    Job Title: Light Vehicle MechanicJob Summary:Turner Mining Group is seeking a skilled Light Vehicle Mechanic to join our team. As a Light Vehicle Mechanic, you will be responsible for maintaining, diagnosing, and repairing light vehicles used in mining operations. Your expertise will ensure the reliability and safety of our fleet, contributing to the overall...

  • Senior Mining Engineer

    7 days ago

    Elko, Nevada, United States Barrick Gold Full time

    **Job Summary**We are seeking a highly skilled Senior Mining Engineer to join our team at the Elko Business Office. As a key member of our Surface Operations team, you will be responsible for developing and communicating engineering plans, sequences, and priorities to operations and other stakeholders on site.The successful candidate will have a strong...

  • Light Vehicle Technician

    2 weeks ago

    Elko, Nevada, United States Turner Mining Group Full time

    Job Title: Light Vehicle MechanicLocation: Elko, NVJob Summary:We are seeking a skilled Light Vehicle Mechanic to join our team at Turner Mining Group. As a Light Vehicle Mechanic, you will be responsible for maintaining, diagnosing, and repairing light vehicles used in mining operations.Key Responsibilities:Vehicle Maintenance: Perform routine maintenance...

  • Light Vehicle Mechanic

    1 month ago

    Elko, Nevada, United States Turner Mining Group Full time

    Job Title: Light Vehicle MechanicLocation: Elko, NVJob Description:As a skilled Light Vehicle Mechanic, you will be responsible for maintaining, diagnosing, and repairing light vehicles used in mining operations. Your expertise will ensure the reliability and safety of the company's fleet, contributing to the overall efficiency of mining activities.Your...

  • Heavy Equipment Mechanic

    2 weeks ago

    Elko, Nevada, United States Turner Mining Group Full time

    Heavy Equipment Mechanic Job DescriptionTurner Mining Group is seeking a skilled Heavy Equipment Mechanic to join our team. As a Heavy Equipment Mechanic, you will be responsible for diagnosing, adjusting, repairing, fabricating, and/or overhauling mobile mechanical, hydraulic, and pneumatic parts, equipment/vehicles.Key Responsibilities:Repair and replace...

  • Light Vehicle Technician

    1 month ago

    Elko, Nevada, United States Turner Mining Group Full time

    Job Title: Light Vehicle MechanicTurner Mining Group is seeking a skilled Light Vehicle Mechanic to join our team. As a key member of our maintenance team, you will be responsible for ensuring the reliability and safety of our light vehicle fleet.Key Responsibilities:Perform routine maintenance tasks, including oil changes, filter replacements, tire...

  • Regional EHS Specialist

    2 weeks ago

    Elko, Nevada, United States Sandvik Full time

    Job SummarySandvik Mining & Rock Solutions is seeking a highly skilled Regional EHS Specialist to join our team in Elko, NV. As a key member of our EHS team, you will be responsible for managing EHS programs and improving environmental, health, and safety processes at our facility and supporting the USA.Key Responsibilities:Provide a clear vision of EHS...

Technical Support Specialist for Mining Solutions

2 months ago

Elko, Nevada, United States IMDEX Full time
Job OverviewPosition Summary:

The primary objective of this role is to deliver technical assistance to customers regarding IMDEX's offerings, including products, services, and solutions. This position is dedicated to supporting both existing and new clientele.

About IMDEX:

IMDEX is a pioneering global Mining-Tech organization committed to transforming the mining sector by challenging conventional practices, addressing client challenges, and establishing new standards of excellence within the industry.

As a prominent player in the market, IMDEX empowers drilling contractors and resource companies to efficiently locate, extract, and characterize mineral deposits with accuracy and speed.

Our renowned AMC and REFLEX brands facilitate effective and economical operations throughout the exploration and production phases, applicable in both surface and underground settings. Our headquarters are located in Perth, Australia, with a presence across APAC, North America, South America, Europe, and Africa.

IMDEX offers a comprehensive suite of solutions ranging from drilling efficiency tools to geological sensors, complemented by our data management and analytical capabilities. This integrated approach enables our clients to drill more effectively, gather precise subsurface information, and access vital data in real-time, ultimately maximizing economic advantages in the discovery, delineation, and extraction of global mineral resources.

Our extensive global experience and diverse perspectives drive innovation at IMDEX. We are dedicated to addressing unique challenges for our clients while minimizing environmental and social impacts, contributing to a more sustainable global industry.

Key Responsibilities:

Consultative Services:

  • Implementing established client engagement strategies to assist sales teams during product launches and cultivate client relationships.
  • Serving as the initial point of contact for client inquiries and concerns, resolving issues or escalating complex matters as necessary to ensure appropriate responses.
  • Setting clear objectives for each service interaction; utilizing standardized materials for client presentations; and asking pertinent questions to gauge client interest and identify areas needing further clarification.

Technical Support:

  • Contributing to the client engagement strategy to communicate product launches effectively.
  • Acting as the primary contact for client inquiries and complex issues, ensuring clients receive timely and appropriate responses.
  • Developing solutions based on a comprehensive understanding of client needs and challenges.
  • Providing insights to product development teams to tailor offerings to client specifications.
  • Fostering partnerships and collaborating with colleagues to achieve common goals.
  • Practicing active listening and maintaining objectivity to address issues effectively.
  • Seeking and providing ongoing feedback for personal and professional growth.

Health, Safety, and Compliance:

  • Exercising due diligence for personal and others' safety in the workplace, adhering to relevant legislation and IMDEX's Quality, Health, Safety, and Environment (QHSE) policies.
  • Utilizing and maintaining provided personal protective equipment while reporting any unsafe conditions.
  • Ensuring that personal actions do not negatively impact the health and safety of others.

Risk & Compliance:

  • Experience with client relationship management systems (CRM).
  • Knowledge of industry processes related to drilling and mining.
  • Understanding of drilling optimization, geological knowledge, and data analytics, including familiarity with specific IMDEX technologies (e.g., Gyros/Fluids) and their applications.

Qualifications, Skills, and Experience:

  • Completion of secondary education.
  • A minimum of 2 years' experience in a sales role, preferably within the mining sector.
  • Experience in the mining industry is preferred.
  • Familiarity with client relationship management systems (CRM).
  • Understanding of relevant industry processes, including drilling and mining.
  • Knowledge of drilling optimization, geological insights, and data analytics, including familiarity with specific IMDEX technologies (e.g., Gyros/Fluids) and their applications.

Why Choose IMDEX:

At IMDEX, we embrace the 'X Factor'. Our leading geoscience and engineering capabilities, along with world-class intellectual property, product development, and manufacturing facilities, position us at the forefront of industry innovation. Our global reach and extensive client network are unmatched, and we foster a dynamic, diverse team that encourages creativity and contributions to our ongoing success.

We offer:

  • An innovative and creative work environment.
  • The chance to collaborate with industry experts to deliver cutting-edge technologies.
  • Paid parental leave.
  • A competitive salary package.
  • Flexible working arrangements.
  • Opportunities for career advancement.

Our core values reflect the organization we aspire to be and the type of individuals we seek to join our team:

  • Together we thrive: Our commitment to a diverse, global team that shares knowledge across boundaries.
  • Forever curious: Our belief in shaping the future of mining by challenging the status quo.
  • Global game changers: Our ability to address unique challenges for our international clients.
  • We go beyond: Our dedication to delivering genuine value through efficient solutions.

IMDEX is an Equal Opportunity Employer, dedicated to building a diverse workforce and fostering a respectful and inclusive workplace. The information collected during the recruitment process will be handled in accordance with IMDEX Limited's Privacy Policy.

Job Type: Full-time

Compensation: $85,000 - $95,000 annually

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Sales Experience: 2 years (Required)

Shift Availability:

  • Day Shift (Required)
  • Night Shift (Required)

Willingness to Travel: 25% (Preferred)