Retail Sales Leader

3 weeks ago

Webster, New Hampshire, United States Hallmark eCards Full time
Join Our Team as a Retail Sales Leader

We are seeking a highly motivated and customer-focused Retail Sales Leader to join our team at Hallmark eCards. As a key member of our sales team, you will be responsible for delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, and eager to return.

Key Responsibilities:

  • Model and coach selling skills to ensure all team members are up to date on products and offerings to meet customers' relationship needs.
  • Help customers find the perfect card and gift solutions in a warm and inviting shopping environment.
  • Lead staff when the Store Manager is not available and provide feedback along the way.
  • Communicate daily priorities, goals, and business information to ensure a dynamic, fun, and supportive team environment.
  • Execute store operations, including product replenishment & merchandising, ringing sales, processing shipments, managing inventory, and point-of-sale audits.

Requirements:

  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.

Preferred Qualifications:

  • High school diploma or equivalent.
  • Two or more years of previous experience in retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Proficiency and comfort using a computer and other technology.

What We Offer:

  • A competitive hourly pay range of $12.82 to $13.50.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including savings/401(K) plan, investment assistance, and more.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We are an equal opportunity employer and welcome applications from diverse candidates.

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