Housekeeping Associate
2 days ago
Job Summary:
We are seeking a highly motivated and detail-oriented House Attendant to join our team at Hampton Inn & Suites Kokomo. As a House Attendant, you will be responsible for maintaining the cleanliness and organization of public hotel areas, ensuring a positive experience for our guests.
Key Responsibilities:
- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM's EarthView program.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Requirements:
- High School diploma preferred.
- Previous housekeeping experience required or equivalent training preferred.
Work Environment and Context:
- Work schedule varies and may include working on holidays, weekends, and alternate shifts.
- Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling to reach all areas.
- Usage of cleaning chemicals.
About Us:
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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