Seasonal Sales Support Associate
2 weeks ago
Job Summary:
The Soho Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff. This role is responsible for ensuring the smooth operation of the store, including sales floor support, customer service, and visual merchandising.
Responsibilities:
- Enter sales at POS and maintain accurate records.
- Provide exceptional customer service, answering and directing calls, and addressing customer inquiries.
- Assist on the sales floor, maintaining visual merchandising and housekeeping standards, and supporting sales and operations teams.
- Assist with restocking store packaging, stationary, and office supplies.
- Support the operations team with inventorying office supply needs, packaging needs, and stationary needs.
- Identify client jewelry repairs and assist with cleaning and maintenance of jewelry.
- Ensure organization and cleanliness of jewelry cleaning area.
- Assist with inventory serial case audits and maintain accurate records.
Qualifications:
- Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred.
- Proficient in Microsoft Excel and Outlook.
- Ability to be detail-oriented, adapt, and prioritize in a fast-paced environment.
- Flexibility to work in various roles based on business needs and non-traditional hours.
Compensation:
The expected base pay for the role is $18.00 - $22.00/hour.
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