Conversational AI Engineer

2 days ago


Atlanta, Georgia, United States Capgemini Full time
About the Role:
We are looking for a skilled Conversational AI Engineer to join our team in Dallas, TX. In this role, you will be responsible for designing and developing user-centric conversation experiences involving chat, text, or voice. You will also collaborate with multi-functional teams to build trusted relationships and present your point of view effectively using visualization.

Key Responsibilities:
  • Design and develop conversational interfaces that enhance user experience.
  • Collaborate with teams to build trusted relationships and present ideas effectively.
  • Develop critical thinking and problem-solving skills to resolve complex issues.

Qualifications:
  • 7+ years of experience in customer service technology.
  • Experience with GCP CCAI service.
  • Strong analytical skills and ability to learn through building and prototyping.

What We Offer:
As a valued member of our team, you will receive a salary range of $110,000 - $160,000 per year, depending on experience, plus a comprehensive benefits package including flexible work arrangements, healthcare, financial well-being programs, paid time off, and more.

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