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Guest Experience Specialist

2 weeks ago


Batavia, New York, United States Clark Holdings Inc. Tim Hortons Full time
About the Position: Clark Holdings Inc., home of Tim Hortons, is seeking a qualified Guest Experience Specialist to join our team in Batavia, NY. As a key member of our customer-facing team, you will be responsible for delivering exceptional guest experiences, ensuring a welcoming atmosphere, and providing top-notch service to our customers.

Duties and Responsibilities: As a Guest Experience Specialist, your duties will include processing food orders, maintaining a clean and inviting dining room, and preparing food and beverage orders with accuracy and speed. You will also be responsible for greeting customers promptly, handling cash and credit transactions, and working collaboratively with colleagues to achieve excellent results. Additionally, you will be required to adhere to all operational standards and guidelines for product preparation, practice proper hand washing techniques, and follow safe work practices and procedures.

What We Offer: Competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment.