Staff Nurse Triage Specialist
6 days ago
The RN Triage Nurse is a clinically competent professional responsible for coordinating and delivering care to patients utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation.
This role requires the use of critical thinking and appropriate provider consultation to work within the scope of practice to the highest level of licensure and training.
Key Responsibilities- Performs Telehealth nursing care, including consultation, triage, surveillance, and follow-up for patients.
- Prioritizes and manages workload in an environment where the nature and volume of calls is unpredictable.
- Conducts face-to-face triage of patients presenting with urgent/emergent needs.
- Directly assists providers as needed, contributing to a smooth workflow in the department.
- Coordinates and assists patients in scheduling acute, specialty, or routine care appointments, including referrals.
- Demonstrates proficiency in the application of clinical knowledge as it applies to the specific clinic setting.
- Considers cultural, spiritual, and psychosocial factors that affect patient perception of and adherence to healthcare plans when interacting with patients, families, support systems, and the community.
- Utilizes critical thinking and assessment skills to follow provider-approved protocols.
- Contacts pharmacy for medication refills for patients as needed.
- Educates patients regarding test results and medical conditions, explaining medical terms and procedures in a manner understandable to patients.
- Maintains a working knowledge of medication frequently utilized, researching any medication not familiar with.
- Develops a familiarization with brand/generic medication names.
- Maintains familiarity with all forms and paperwork utilized throughout the clinic.
- Participates in the advancement of professional nursing practice through continuing education and self-development; develops and maintains professional credibility.
- Demonstrates professional nursing leadership and contributes to a smooth workflow by assisting team members as needed.
- Responds to emergency codes.
- Collaborates with department Practice Manager and Clinical Supervisor to ensure new team members receive appropriate orientation and reports on trainee performance.
- Serves as a clinical resource to department staff; contributes to the professional growth and development of other clinical staff.
- Graduate of an accredited RN program.
- BSN preferred.
- Minimum one (1) year previous nursing experience in a clinic or acute care setting preferred; experience specific to departmental specialty strongly desired.
- Current WA State RN License required.
- Current American Heart Association Healthcare Provider BLS required.
- Ambulatory Care Nursing certification or appropriate specialty certification is encouraged.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to multi-task between rooming, and working with other team members.
This position is active, and sometimes requires sitting for long periods of time and standing, walking, bending, kneeling, stooping, and crouching all day.
Repetitive tasks such as typing, sitting, answering phones, and interacting with computers and computer systems most of the day is a function of the position.
The employee must frequently lift or move objects and patients weighing over 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.
Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long-term disability, and paid time off to all employees holding an FTE of 20 or more hours per week.
Eligible employees also receive sick time pay.
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