About NFP

NFP, an Aon company, is recognized as a leading workplace in Business Insurance and has received the prestigious 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine. We pride ourselves on being a team of consultative advisors dedicated to solving problems. Our mission is to assist organizations and individuals worldwide in navigating their most pressing risks, workforce challenges, wealth management, and retirement planning through tailored solutions and a people-centric approach. To learn more about our values and services, please visit our website.

Role Overview: As a Medicare Coverage Consultant, you will play a crucial role in assisting retirees in minimizing healthcare expenses and achieving financial security during their retirement years. This position operates on a commission basis, where you will deliver personalized service across various platforms, guiding clients toward optimal insurance coverage options. You will cultivate and sustain robust client relationships, providing continuous support and employing consultative selling strategies to attract new clientele. This role presents a fulfilling opportunity to positively influence individuals' lives while advancing your professional journey.

Position Details:

Key Responsibilities:

• Timely response to client inquiries via email and voicemail, ensuring contact is made within 24 hours.
• Document all client interactions in AGENCYBLOC, addressing any issues or resolutions.
• Professionally and courteously manage customer inquiries, questions, and concerns.
• Deliver accurate, timely, and appropriate responses to all customer requests, ensuring total satisfaction.
• Demonstrate the ability to work independently without constant supervision.
• Maintain a positive, friendly, and cooperative demeanor when interacting with clients and colleagues.
• Complete all required testing, including annual AHIP and carrier assessments.
• Maintain your NJ Health Producer License and Continuing Education Credits, along with any other necessary state licenses.

Qualifications:

• Excellent interpersonal and communication skills.
• Ability to demonstrate empathy and understanding regarding healthcare and financial concerns.
• Capable of explaining complex information in a clear and concise manner.
• Detail-oriented with strong analytical capabilities.
• Commitment to ethical practices and confidentiality concerning clients' personal information.

Experience and Education:

• Preferred 2 years of relevant experience.
• Associate's Degree or higher is preferred.
• Previous experience in sales, insurance, or healthcare advisory roles is advantageous.
• Comfortable using multiple platforms simultaneously.

Licenses and Certifications:

• Life and Health License is required.

Benefits:

NFP offers a competitive salary, paid time off, holidays, a 401(k) plan with matching contributions, exclusive discount programs, health and wellness initiatives, and more. Our people-first culture is dedicated to fostering and nurturing lifelong relationships with our employees, as we believe in being there for others.

NFP is an Equal Employment Opportunity employer.

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