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Server Assistant III

2 months ago

Washington, Virginia, United States The Inn at Little Washington Full time
Job Summary

This is an entry-level position assisting in daily Front of House operations to deliver a 5-Star, 5-Diamond, 3-Michelin Star experience to all guests. Maintain all aspects of the service areas. Serve as a support to the Dining Room team.

Key Responsibilities
  • Demonstrate knowledge of basic dining room/phone standards and etiquette
  • Expediently and with great skill perform polishing/sorting/distributing all types of glasses and silverware/Ability to identify various types of glassware and silverware
  • Recognize all linens and fold for all shifts. Strip linens daily for service
  • Demonstrate knowledge of table numbers
  • Able to clear/set/reset a table (Breakfast/Tea/Dinner)
  • Knowledge of garden setup/breakdown (including fire-pit seasonally)
  • Storage of flowers and setup/breakdown
  • Location and retrieval of Ice/ will routinely refill ice
  • Can properly break down dishes in wait station #4
  • Able to reset tables to pristine condition
  • Maintain organization in WS4
  • Have understanding of property layout and where all the rooms are located
  • Demonstrate understanding of The Forbes Travel Guide's standards
Requirements
  • Excellent communication skills
  • Must be at least 16 years of age
  • Must be well-groomed and well-presented with no visible tattoos
  • Must have reliable transportation
Preferred Qualifications
  • Familiarity with Forbes Standards
  • Ability to communicate in a language other than English, preferably Spanish or French
  • Certification in alcohol awareness program
  • Certification in CPR
  • Prior experience with Resortsuite and Tock
Physical Demands
  • Must be able to lift 30+ lbs.
  • Able to stand, bend and walk for long periods of time
  • Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing