Customer Service Associate

4 days ago


San Francisco, California, United States U-Haul Full time
Company Overview:
U-Haul is a leading provider of moving and self-storage solutions, with a strong commitment to customer satisfaction. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team.

Estimated Salary Range:$16.00 - $25.00 per hour, depending on location and experience.

Job Description:
As a Customer Service Representative, you will be the face of U-Haul's exceptional service, providing assistance to customers in person and over the phone. Your responsibilities will include:
  • Assisting customers with rental equipment and services.
  • Managing inventory and using smartphone-based technology to process rentals.
  • Maintaining equipment on the lot, including cleaning and inspecting trailers.
  • Answering questions and educating customers about products and services.
  • Preparing rental invoices and accepting equipment returns.

Required Skills and Qualifications:
To succeed in this role, you must have:
  • A valid driver's license and good driving record.
  • A high school diploma or equivalent.

Benefits:
As a valued member of the U-Haul team, you will enjoy a range of benefits, including career stability, opportunities for advancement, and access to comprehensive training programs. You will also receive discounts on Apple products, Dell computers, cell phone plans, hotels, and more.

Work Environment:
The work environment involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands:
The work requires some physical exertion, including long periods of standing, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.

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