Warehouse Operations Manager

4 weeks ago


Auburn, New York, United States CPS Recruitment Full time

Job Summary:

We are seeking an experienced Senior Warehouse Operations Manager to oversee warehouse and logistics operations in a facility in Auburn, NY. This role will manage the end-to-end fulfillment process, ensuring accurate order processing and inventory control while supervising a dedicated team.

Key Responsibilities:

  • Order Fulfillment: Oversee order receiving, picking, packing, and shipping processes.
  • Inventory Control: Monitor and manage inventory levels to ensure product availability.
  • Shipping & Logistics: Coordinate inbound and outbound shipments with UPS, FedEx, and other carriers.
  • Quality Assurance: Implement quality control standards to meet customer expectations.
  • Team Leadership: Supervise and train 2 direct reports, ensuring high performance and team development.
  • Cross-Department Collaboration: Work closely with customer service and other departments for seamless operations.
  • Technology Utilization: Leverage IMS, WMS, and MS Office (Excel) for inventory and warehouse management.
  • Customer Interaction: Maintain effective communication with customers to resolve any fulfillment issues.

Qualifications:

  • 7-10+ years of experience in logistics, warehouse management, or fulfillment operations.
  • Strong leadership, problem-solving, and organizational skills.
  • Proficiency in inventory management systems, warehouse management systems, and MS Office (Excel).
  • Experience managing large retail accounts preferred.
  • Flexibility to work additional hours during busy seasons.

Perks:

  • Great team environment and comprehensive benefits package.
  • Significant opportunities for growth and career advancement.


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