Warehouse Operations Manager
4 weeks ago
Job Summary:
We are seeking an experienced Senior Warehouse Operations Manager to oversee warehouse and logistics operations in a facility in Auburn, NY. This role will manage the end-to-end fulfillment process, ensuring accurate order processing and inventory control while supervising a dedicated team.
Key Responsibilities:
- Order Fulfillment: Oversee order receiving, picking, packing, and shipping processes.
- Inventory Control: Monitor and manage inventory levels to ensure product availability.
- Shipping & Logistics: Coordinate inbound and outbound shipments with UPS, FedEx, and other carriers.
- Quality Assurance: Implement quality control standards to meet customer expectations.
- Team Leadership: Supervise and train 2 direct reports, ensuring high performance and team development.
- Cross-Department Collaboration: Work closely with customer service and other departments for seamless operations.
- Technology Utilization: Leverage IMS, WMS, and MS Office (Excel) for inventory and warehouse management.
- Customer Interaction: Maintain effective communication with customers to resolve any fulfillment issues.
Qualifications:
- 7-10+ years of experience in logistics, warehouse management, or fulfillment operations.
- Strong leadership, problem-solving, and organizational skills.
- Proficiency in inventory management systems, warehouse management systems, and MS Office (Excel).
- Experience managing large retail accounts preferred.
- Flexibility to work additional hours during busy seasons.
Perks:
- Great team environment and comprehensive benefits package.
- Significant opportunities for growth and career advancement.
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