Restaurant Supervisor

The Catering Supervisor is a key member of the Parkhurst Dining team, responsible for leading the hourly workforce to execute catering events. This role also has management accountabilities for discipline and team selection.

• Supervises team members in their area of responsibility
• Consults with members of management to make changes as needed to improve services
• Follows established Parkhurst and client policies and procedures
• Communicates using Smile Plus skills and coaches team members on their use of the Smile Plus hospitality imperatives
• May assist in purchasing foods and supplies
• Maintains presence in service areas to assess customer satisfaction levels and resolve problems
• Ensures practices and procedures comply with federal, state, and local regulatory requirements
• Follows the human resource policies and procedures, Treats team members with fairness and respect
• Has input into hiring, performance appraisal and discipline of staff under management oversight
• Orients and trains staff. May be required to present inservice training programs
• Communicates to staff regularly, both formally and informally; holds team meetings to ensure staff awareness of department activities
• Serves as a role model for team members by maintaining standards for appearance, dress, attendance, and professional behavior
• Enforces safety standards with team members. Reports safety problems to management
• Ensures sanitation standards are enforced. Monitors cleaning procedures
• Maintains morale on their shift through a sense of urgency, professionalism, and team building; resolves team member conflicts
• May assist in the planning and execution of catered events in conjunction with other team members
• May open and close the department. Demonstrates responsibility for department security
• Performs hands-on tasks as required by the operation
• Maintains a plan for self-development and professional growth
• Serve and interact with our guests in a friendly, professional manner
• Follow all service procedures according to Parkhurst's catering manual
• Ensure all rented items are separated for vendor pick-up
• Follow cleaning schedule as provided by management, using clean as you go techniques
• Maintain an open line of communication with management, informing them of products and supplies needed

• Three or more years of professional experience with one or more years in a catering supervisory role
• Strong planning and organizational abilities; ability to meet deadlines
• Strong leadership, communication, and team management skills
• Proficiency in Microsoft software programs
• High school or GED

• FREE meal during your shift
• 20% discount on any food purchase at Eatn Park, Hello Bistro, The Porch, and Parkhurst Dining
• Paid time off
• Access to continuous development with Smile Universe
• Eligibility for 401k, vision, dental, and medical plans