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H&M Sales Associate

2 months ago

Thousand Oaks, California, United States H&M Group Full time
About the Role

As a Retail Sales Associate at H&M Group, you will be the face of our brand, delivering exceptional customer experiences that drive sales and profit. You will be responsible for advising customers, sharing your product and fashion knowledge, and creating an environment that makes shopping easy and enjoyable.

Key Responsibilities
  • Actively greet and engage with customers to provide the best possible experience
  • Maintain a neat and tidy sales floor, adhering to H&M guidelines
  • Unload delivery trucks, receive, and unpack merchandise, labeling with security tags
  • Process, stock, and replenish garments on the sales floor and stock room
  • Ring up transactions, issue receipts, and fold and place merchandise in bags
  • Educate customers about the H&M Loyalty program and promote it
  • Share knowledge and skills with colleagues to build a positive working environment
  • Work in accordance with H&M standards and local legislation, ensuring customer and colleague safety
Qualifications
  • Passionate about customer service and helping people find their style
  • Ability to multitask in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn on the job
  • Team player with a flexible approach
  • Ability to lift over 20 pounds and stand for long periods
Why Work for H&M Group?

We offer a dynamic, team-driven work environment with opportunities for growth and development. You'll have the chance to dress your personality and enjoy a discount at H&M, &Other Stories, and COS.