Front Desk Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at ASHLAND HOSPITALITY INC.
Key Responsibilities:
- Register and assign rooms to guests in a timely and efficient manner.
- Confirm phone and online reservations, ensuring accuracy and attention to detail.
- Respond to guest needs, requests, and complaints in a professional and courteous manner.
- Collect payment from departing guests, maintaining a high level of customer satisfaction.
- Keep accurate records of occupied rooms and guests, ensuring seamless communication with designated departments.
Requirements:
- Previous experience in customer service, front desk service, or related fields, with a proven track record of success.
- Ability to build rapport with guests, understanding their needs and preferences.
- Strong organizational skills, with a focus on attention to detail and multitasking.
- Excellent written and verbal communication skills, with the ability to effectively communicate with guests and colleagues.
About Our Company:
ASHLAND HOSPITALITY INC is a full-service Holiday Inn hotel, committed to providing exceptional guest experiences and exceeding expectations.
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Front Desk Representative
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Humble, Texas, United States ASHLAND HOSPITALITY INC Full timeJob SummaryWe are seeking a highly skilled Front Desk Agent to join our team at ASHLAND HOSPITALITY INC. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesRegister and assign rooms to guests in a timely and efficient...
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Front Desk Representative
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Humble, Texas, United States ASHLAND HOSPITALITY INC Full timeJob SummaryWe are seeking a highly skilled Front Desk Agent to join our team at ASHLAND HOSPITALITY INC. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register and assign rooms to guests in a timely and efficient...
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Humble, Texas, United States ASHLAND HOSPITALITY INC Full timeJob SummaryWe are seeking a highly skilled Front Desk Agent to join our team at ASHLAND HOSPITALITY INC. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Register and assign rooms to guests in a timely and efficient...
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Humble, Texas, United States ASHLAND HOSPITALITY INC Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk Agent to join our team at ASHLAND HOSPITALITY INC. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register and assign rooms to guests in a timely and...
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Humble, Texas, United States ASHLAND HOSPITALITY INC Full timeJob SummaryWe are seeking a highly skilled Front Desk Agent to join our team at ASHLAND HOSPITALITY INC.The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer service.Responsibilities:Register and assign rooms to guests in a timely and efficient mannerConfirm phone and...
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